1st Line Support Team Leader

Ref: 400Tuesday 21 May 2019

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1st line support Team Leader

Permanent/Contract

Glasgow City

My client, a global brand name, and innovator within their industry, are currently in the process of growing there support team.

IT 1st Line Support Team Leader are responsible for the provision of remote and field support services on the business systems and services as well as the administration of workstations and mobile devices throughout the business.

 

To be considered for this role, you will have experience in the following:

- Commercial experience working in 1nd line support leadership roles.

- Working experience using windows 7 and window 10.

- Experience with administration of windows Desktop (GPO & Remote management)

- A good telephone manner, customer care, communication skills

- An understanding of ITIL and IOS or Android devices would be desirable.

Given the growth plans, and recent successes of my client, it is fair to say that there are extensive opportunities for longer term progression and development. Initially, you will be rewarded with a generous base salary, bonus, healthcare and a number of other unique benefits.

Please contact me on – 01312706620 or sjohnstone@nettalent.net