Cloud Support Engineer

Service & Support

Ref: 762Monday 12 April 2021

CLOUD SUPPORT ENGINEER

Permanent Job

Remote (Edinburgh/ Glasgow ideal)

Competitive Salary

 

Outline

This job is looking for an experienced service desk analyst or support engineer with strong technical skills. The successful candidate would be working in an engineering team, supporting clients with AWS, whilst at the same time gaining basic hands-on experience & certifications in cloud & devops technologies such as AWS, Ansible, Terraform, Docker. There will also be some basic scripting or programming work in languages like Python, Node, or JavaScript if the candidate is capable.

This is a great opportunity for service desk or support engineering staff who are keen to move further into infrastructure, cloud, or application support.

The company are digital change specialists who help clients deliver challenging software or cloud projects, often within the private or financial sector - providing access to some interesting & high-profile projects. They are an AWS accredited Public Sector & Consulting Partner. Offering loads of training & career growth to those with the technical aptitude & can-do attitude. 

 

The Skills  

  • Service desk/ support analyst/ support engineering experience is a must have
  • Troubleshooting & managing customer tickets 
  • Real interest to learn & improve with DevOps & Cloud technologies
  • Scripting/ development skills are very useful, eg, Python/ JavaScript/ Bash/ Ruby/ etc
  • Some level of experience supporting AWS or other cloud environments
  • An academic background in IT/computing is also a nice bonus
  • Strong customer service & interpersonal skills

 

Please apply with CV to be considered