Customer Support Engineer

Ref: 237Tuesday 8 January 2019

Role:

Technical Support Engineer

 

Location:

Livingston (Free parking on site)

 

Salary:

To Circa £40,000

 

Overview of Opportunity:

This is an excellent opportunity for an experienced Customer Support Engineer/ Service Desk Analyst to take a new challenge with a small and highly successful company who have clients all over the globe.

 

Key Skills/ Experience:

  • Excellent communication skills
  • Analytical ability
  • Detailed knowledge of Microsoft Server Platforms (SQL Server and IIS Server)
  • Experience with performance monitoring tools
  • Understanding of information Security Management
  • Any knowledge of AWS or DevOps practices is a bonus

 

Company Details:

A globally successful company specialising in a niche industry.

There is a very positive, strong culture, encouraging personal development in the latest technologies required to develop large scale enterprise level web based applications. If you strive for personal growth and progression then this is the company for you.

 

The Role:

This is a role with a real focus on taking responsibility for all activities relating to customer support including service desk, problem and incident management, application support, reporting and any escalation as and when required.

 

If you are interested in this role, please apply with an up to date CV.