DevOps Support Engineer

Ref: 943Tuesday 14 September 2021

DevOps Support Engineer


About the role

The DevOps Support Engineer is responsible for assisting the support and maintenance of the organisation’s server estate. This includes the Production and all Pre-Production and Testing environments both Physical and Virtual.


Technologies in use:

  • OS: Centos Linux, Ubuntu, Windows 10
  • Configuration Management: Foreman, Puppet
  • Platforms and Containers: VSphere, Docker, Kubernetes
  • Networking: PFsense & Cisco Meraki Gateways, Site to Site IPSEC VPNs, OpenVPN, Cloudflare DNS


  • Servers: Baremetal remote collocated servers and virtual machines

What we expect from you:

  • Experience of ITIL.
  • Experience of working within an incident based support environment.
  • Experience of administration of RedHat/Centos Linux including:
    • Services
    • Hardware Maintenance
    • Monitoring & Alerting
    • Backup and Recovery
  • Experience of VM platforms (e.g. VSphere, Proxmox, oVirt).
  • Experience of configuration management system (Puppet, Chef, Ansible).
  • Excellent communication and prioritisation skills, stress management, highly customer service oriented.


Candidates from Sysadmin background looking to transition to a DevOps role, with a good Linux experience and also experience with using Puppet will also be considered.