DevOps Support Engineer
About the role
The DevOps Support Engineer is responsible for assisting the support and maintenance of the organisation’s server estate. This includes the Production and all Pre-Production and Testing environments both Physical and Virtual.
Technologies in use:
- OS: Centos Linux, Ubuntu, Windows 10
- Configuration Management: Foreman, Puppet
- Platforms and Containers: VSphere, Docker, Kubernetes
- Networking: PFsense & Cisco Meraki Gateways, Site to Site IPSEC VPNs, OpenVPN, Cloudflare DNS
- Servers: Baremetal remote collocated servers and virtual machines
What we expect from you:
- Experience of ITIL.
- Experience of working within an incident based support environment.
- Experience of administration of RedHat/Centos Linux including:
- Services
- Hardware Maintenance
- Monitoring & Alerting
- Backup and Recovery
- Experience of VM platforms (e.g. VSphere, Proxmox, oVirt).
- Experience of configuration management system (Puppet, Chef, Ansible).
- Excellent communication and prioritisation skills, stress management, highly customer service oriented.
Candidates from Sysadmin background looking to transition to a DevOps role, with a good Linux experience and also experience with using Puppet will also be considered.