IT Support Analyst - 1st Line

Service Desk Analyst

Ref: 1359Wednesday 8 March 2023

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Role: IT Support Analyst – 1st Line


Location: Glasgow, Scotland – Hybrid



Company Insight:

Net Talent are partnered with one of Glasgow’s best success stories who specialise in global facilities management, to help source an IT Support Analyst for 1st line support responsibilities.


Key Responsibilities:


  • Providing support, configuration and maintenance on devices and services
  • Delivering support to existing business users and investigating and resolving faults.
  • Working with colleagues in identifying and proposing system changes, better uses, enhancements and developments and liaising with appropriate vendors, users and the IT Team.


Ideal experience:

  • Previous experience of supporting Windows 10 administration
  • Service Desk Management
  • Desktop & Device Management
  • AV Technologies
  • Active Directory
  • Office 365
  • Remote Desktop Services
  • MDM Support



Apply today for more information!