IT Business Analyst

Ref: 1474Tuesday 20 February 2024

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IT Business Analyst


An exciting opportunity for an IT Business Analyst to join a company based in Glasgow who is putting technology at the forefront of their business. This role will be involved in a variety of IT projects and will have the opportunity to expand their technical knowledge and progress within the company.


We are looking for:

  • 2-3 years experience in a technical business analyst role
  • Familiar with Agile & Waterfall methods
  • Excellent stakeholder management and communication skills
  • Experienced in requirements elicitation, writing epics and user stories using BDD/TDD
  • Showing Initiative within business engagements
  • Knowledge of salesforce/CRM and or ERP implementations is highly desirable but not essential


Key Responsibilities:

  • Conduct business process modeling and translate complex user requests into true business needs
  • Deliver elements of systems design, including data migration rules, business rules, wireframes
  • Facilitating design sessions with the implementation team to define the solution
  • Writing reports, instructions, specifications and creating flowcharts
  • Evaluate and draw conclusions from data related to colleague and customer behaviour
  • Work with technical and development teams to ensure that they understand the specifications
  • Estimating costs and time requirements of projects


What's on offer:

  • Flexible hybrid working - any 2 days a week in Glasgow office
  • Competitive salary
  • Excellent progression opportunities