Role:
Platform Support Analyst / Application Support Specialist/ System Support
Location:
Edinburgh / Remote
Salary:
Up to £35k plus excellent benefits
Key Skills/ Experience/ Traits:
- Strong incident management and problem management skills
- Production oversight – batch processing, maintenance releases etc
- Root cause analysis
- ITIL qualified
- Experience managing third part suppliers against SLAs
- SQL Database experience
- Basic network configuration skills
- Attention to detail
- Strong problem solving skills
- Experience of working within Finance/ Financial Services/ FinTech
- It would be ideal if you had knowledge of IFA back office systems
The Role:
This is a key role which will play an important part in continuous improvement of the company’s key product, and the service which its users enjoy.
Your role will be varied, and include:
- Business and system support
- End to end issue management
- Working with development teams to aid analysis and testing
- Production management
- Managing third party suppliers
Company Details:
An award winning, progressive business going through a period of sustained growth and technology change and continuous improvement.
If this role is of interest, please apply ASAP.